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Frequently Asked Questions
Technical Support: Mines and Money Online Connect Global is available for individuals of any level of computer knowledge. If you do experience ANY issue – with the website, registration or viewing the presentations, contact our technical support staff. We are standing by to assist you, simply contact us on MinesandMoneyGlobal@eventnetworking.com.
Mines and Money Online Connect Global Technical staff will provide online technical support for attendees during the event.
Please note that you must register for the event to receive a log in.
Technical concerns? E-Mail: MinesandMoneyGlobal@eventnetworking.com.
How do I attend Mines and Money Online Connect Global?
Sign up on the registration page and secure your spot!
When the event platform launches, you’ll receive a get-started email, including a link granting you access to the event platform to add industry content to your schedule, access virtual booths and connect with fellow attendees for potential business leads.
Setting up your Profile & Company Showcase
Accessing Drop-In Meetings
Find, Schedule and Host Meetings
Can I interact with the speaker during the keynote/panel session?
Yes, some sessions will include live Q+A. Simply submit your questions to the presenter during the session.
Frequently Asked Questions
Can I see who else is attending and connect with them?
You can connect with other attendees by booking 30 minute video meetings using the Find Meetings feature – search for relevant business leads by company type, commodities and project stages.
How do the video meetings work?
Meetings will take place directly within your Mines and Money Online Connect profile – no need to download any additional software. You will receive a 20-minute email reminder before each meeting. Follow the link directly to your video meeting; or access the ‘My Schedule’ page in your profile. Simply press ‘Join Meeting’ to access your video meeting.
How can I find meetings?
Can I participate on my phone?
Yes, the environment is mobile friendly. However, we would always recommend accessing on desktop for the maximum experience.
Tech tips
To get the most out of Mines and Money Online Connect Global, here are a few tips and tricks to ensure you have the best possible online event experience:
- Check your internet connection is stable and the speed measures a minimum of 56.6kbps
- Enable and connect your speakers or use a headset
- When entering video or drop-in meetings, grant permission to allow your browser to access your microphone and camera.
- Ensure you’ve installed the latest browser version
- Google Chrome and Microsoft Edge are the recommended browsers to use